1. INTRODUCTION

Dyslexia Research Center Inc. ("DRC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, enroll in our certification programs, or use our services.

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide

When you register for our services, we may collect:

Account Information:

• Full name and contact information
• Email address and phone number
• Billing address and payment information
• Educational background and professional credentials
• Username and password

Academic Information:

• Course progress and quiz results
• Lesson completion status
• Assessment scores and certifications earned
• Practical examination results
• Communications with instructors and support staff

Professional Information:

• Work history related to education, psychology, or medicine
• Professional goals and interests
• Testimonials and feedback (if provided voluntarily)

2.2 Information Collected Automatically

When you use our services, we automatically collect:

Usage Data:

• Pages visited and time spent on our platform
• Course materials accessed and downloaded
• Login dates and frequency of use
• Device information (type, operating system, browser)
• IP address and general location information

Technical Data:

• Cookies and similar tracking technologies
• Server log files and analytics data
• Performance metrics and error reports

2.3 Information from Third Parties

We may receive information from:

• Payment processors (transaction confirmations)
• Marketing partners (if you came through a referral)
• Social media platforms (if you connect your accounts)

3. HOW WE USE YOUR INFORMATION

3.1 Primary Uses

We use your personal information to:

Provide Educational Services:

• Deliver course content and training materials
• Track your progress and provide certifications
• Administer quizzes and assessments (including AFS-Test)
• Provide technical support and customer service
• Process payments and manage subscriptions

Communication:

• Send course-related updates and announcements
• Provide important service notifications
• Respond to your inquiries and support requests
• Deliver marketing communications (with consent)

Improve Our Services:

• Analyze usage patterns to enhance user experience
• Develop new courses and training materials
• Conduct research on learning effectiveness
• Maintain and improve platform security

3.2 Legal Compliance

We may use your information to:

• Comply with applicable laws and regulations
• Protect our rights and enforce our Terms of Service
• Prevent fraud and ensure platform security
• Respond to legal requests and court orders

4. HOW WE SHARE YOUR INFORMATION

4.1 We DO NOT Sell Personal Information

4.2 Limited Sharing

We may share your information with:

Service Providers:

• Payment processors (for billing and subscription management)
• Cloud hosting providers (for data storage and platform operation)
• Analytics providers (for usage statistics and improvements)
• Customer support tools (for service delivery)

Professional Organizations:

• American Dyslexia Association (for membership eligibility verification)
• Other professional associations (with your consent)

Legal Requirements:

• Government authorities when required by law
• Legal proceedings or court orders
• Protection of rights, property, or safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. DATA SECURITY

5.1 Security Measures

• Encryption: Sensitive data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Secure Hosting: Our platform is hosted on secure, regularly monitored servers
• Regular Updates: Security patches and updates are applied promptly
• Employee Training: Staff receive privacy and security training

5.2 Your Responsibility

You are responsible for:

• Maintaining the confidentiality of your login credentials
• Using strong, unique passwords
• Notifying us immediately of any suspected unauthorized access
• Logging out of shared or public computers

5.3 No Guarantee

6. DATA RETENTION

6.1 Retention Periods

We retain your personal information for as long as necessary to:

Active Accounts:

• While your account remains active
• During your enrollment in certification programs
• For the duration of any ongoing business relationship

Post-Completion:

• Academic records: 7 years after certification (for verification purposes)
• Financial records: 7 years (for tax and accounting requirements)
• Communication records: 3 years
• Marketing data: Until you opt-out or request deletion

6.2 Deletion

We will securely delete or anonymize your personal information when:

• Retention periods expire
• You request deletion (subject to legal requirements)
• Your account is terminated
• Legal obligations no longer require retention

7. YOUR PRIVACY RIGHTS

7.1 Access and Control

You have the right to:

7.2 Data Requests

You may request to:

• Access: Receive a copy of your personal information
• Correct: Update inaccurate or incomplete information
• Delete: Remove your personal information (where legally permissible)
• Portability: Receive your data in a portable format

7.3 How to Exercise Rights

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 Types of Cookies We Use

Essential Cookies:

• Required for platform functionality
• Authentication and security
• Cannot be disabled

Analytics Cookies:

• Help us understand usage patterns
• Improve user experience
• Can be disabled in browser settings

Marketing Cookies:

• Deliver relevant advertisements
• Track campaign effectiveness
• Can be disabled or opted-out

8.2 Cookie Management

You can control cookies through:

• Browser settings and preferences
• Opting out of marketing cookies
• Using privacy browser extensions
• Contacting us for assistance

9. INTERNATIONAL DATA TRANSFERS

9.1 Global Services

Our services are provided globally, and your information may be processed in countries other than your residence, including the United States.

9.2 Adequate Protections

When transferring data internationally, we ensure:

• Appropriate safeguards are in place
• Data protection standards are maintained
• Legal requirements are met
• Your privacy rights are preserved

10. CHILDREN'S PRIVACY

10.1 Age Restrictions

10.2 Parental Notice

If we become aware that we have collected information from a child under 13, we will:

• Delete the information immediately
• Notify parents or guardians
• Terminate the account

11. CHANGES TO THIS POLICY

11.1 Updates

We may update this Privacy Policy periodically to reflect:

• Changes in our practices
• Legal or regulatory requirements
• New features or services
• User feedback and improvements

11.2 Notification

When we make material changes, we will:

• Provide 30 days advance notice
• Email registered users about significant changes
• Post updates on our website
• Update the "Last Updated" date

11.3 Continued Use

Your continued use of our services after changes take effect constitutes acceptance of the updated Privacy Policy.

12. THIRD-PARTY LINKS AND SERVICES

12.1 External Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.

12.2 Third-Party Services

We use various third-party services (payment processors, analytics tools, etc.) that have their own privacy policies. We encourage you to review their practices.

12.3 Social Media

If you connect social media accounts or share our content, those platforms' privacy policies govern your interactions there.

13. REGIONAL PRIVACY INFORMATION

13.1 California Residents

Under the California Consumer Privacy Act (CCPA), California residents have additional rights regarding their personal information. Contact us for details about exercising these rights.

13.2 European Union Residents

While we are a US-based company, we respect the privacy rights of EU residents and provide similar protections under this policy.

13.3 Other Jurisdictions

We comply with applicable privacy laws in jurisdictions where we operate and serve students.

14. CONTACT INFORMATION

For privacy-related questions, concerns, or requests:

15. CONSENT

You may withdraw consent at any time by contacting us or adjusting your account settings, though this may limit your ability to use certain services.